NCRA Panel Members are Trained & Certified in NCR Debt Review Regulations and Procedures (Damelin)
NCRA IS NOT A DEBT REVIEW COMPANY
NCRA Services are rendered in terms of Section 136 Regulation 50 of the National Credit Act
Mandatory Debt Review Clearance Assessment & Dispute Forms
These documents are compulsory for dispute process and should be submitted after registration
NCR Dispute Form 29
The NCR Form 29 is a prescribed dispute form that must be submitted to the Ncr in order for the Ncr to open a file for the investigation of possible unlawfull processes or transgressesion of prescribed debt counselling regulations and procedures.
Under certain circumstances, the Ncr might also request an affidavit to support your dispute.
Credit Bureau Reports
Once you are placed under debt review, the debt review flag shall be displayed on your credit bureau record
The ultimate goal of the dispute is to remove the debt review flag from your credit records.
If you are not certain that the debt review flag is displayed on your records, you may want to check your Credit Bureau Report to establish the Debt Counsellor details and the Debt Review Status (phase)
The Dhs Status Guide (on the right) shows the status codes that dictates the displayed debt review status on your credit bureau report .
Clearance Questionnaire
The Debt Review Clearance Assessment Questionnaire is not an NCR prescribed document to log a dispute but a questionnaire to compile facts to establish your interaction with the debt counsellor on record and to assess regulation compliance with prescribed debt counselling procedures and determine appropriate withdrawal or dispute action.
This questionnaire is a product of NCRA and should not be used as a basis of a dispute with the NCR.
Financial Circumstance Assessment
The Finacial Assessment is not mandatory but important to establish if your financial circumstances have changed or improved since your debt review application. (if you indeed applied for debt counselling)
This documents is a product of NCRA and should not be used as a basis of a dispute with the NCR.
Power of Attorney
The power of attorney is required to authorize NCRA to access your credit reports from any Ncr registered Credit Bureaus and to act on your behalf to request concerned parties to cooperate and supply any information relating to your debt review situation.
This documents is a product of NCRA and can only be used by NCRA in the event that you instruct NCRA to log a dispute on your behalf.
Dhs Status Guide
The Debt Help System is updated by Debt Counsellors and the NCR to indicate the status of the debt counselling progress (phase).
The Dhs Status Guide is a set of prescribed status codes which indicates the actions taken or should be taken by theDebt Counsellors, the NCR and the Credit Bureaus.
Most importantly is that the status codes dictates the status displayed on the credit bureau report.
In the event that the Dhs status code is not D4 and not (Court order granted on the credit bureau) after 60 days of the application, it means the debt review process has expired and the debt review flag should be removed from your credit records.
Third Party Authorisation
In terms of Section 136 Regulation 50 of the NCA a third party authorisation form is required when you elect to appoint a third party representative to lodge a dispute on your behalf.
Where affidavit is required, at your instructions, the in-house legal practitioner shall draft the affidavit on your behalf.
This documents is a product of NCRA and can only be used by NCRA in the event that you instruct NCRA to log a dispute on your behalf.
